Internet Not Working? Is It the Wi-Fi, the Internet or Your Computer?
When the internet drops, the fix depends on what actually broke. A quick way to tell whether it's one computer, your Wi-Fi, or the internet line itself, and what to do about each.
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Plain-English fixes for the IT, security and website problems small businesses run into.
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Small Business ITThe everyday tech decisions that cost small businesses time and money, from picking Microsoft 365 or Google Workspace to cutting software you don't need.160 posts →CybersecurityHow small businesses actually get hacked, and the fixes that stop it: phishing and email fraud, stolen passwords, ransomware, and locking down Microsoft 365, phones and office networks. Written in plain English for owners without an IT department.90 posts →SEOPlain-English SEO for small businesses: how Google decides who ranks, what to fix on your own pages, how to find the words your customers search, and how to show up in local results and AI answers.175 posts →
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All quick fixes →- Internet Not Working? Is It the Wi-Fi, the Internet or Your Computer?
- Windows Computer Running Slow? What to Check Before You Replace It
- Printer Says Offline? How to Get It Printing Again
- Outlook Rules Not Working? Why It Happens and How to Fix It
- Can't Find an Email in Gmail? Check Your Filters First
- Program Won't Open, or Files Open in the Wrong App?
Small Business IT
All 160 →
Windows Computer Running Slow? What to Check Before You Replace It
A slow PC usually has a findable cause: something hogging it in the background, a full drive, updates waiting on a restart, or hardware that's simply too old. How to tell which, and fix it.
Printer Says Offline? How to Get It Printing Again
Your printer is on, it has paper, and Windows still says it's offline. The usual causes, in the order to check them, plus the one network setting that stops it happening again.
Cybersecurity
All 90 →
Our Cyber Insurance Renewal Asks if We Have MFA and EDR. What Do We Answer?
Cyber insurance applications ask yes-or-no questions about MFA, EDR and backups. What each question really means, how to check your honest answer, and what to fix before you sign.
A Client Says They Wired Their Premium to Us, but We Never Got It
A client paid by wire using instructions that didn't come from you. What to do in the first hour, how to tell whose email was compromised, and how an independent agency stops it happening again.
Vanta Says 3 Laptops Are Failing. What It Actually Wants
Vanta's device checks come down to four settings on each computer. What each one wants, how to fix it on a Mac or Windows laptop, and why a fixed laptop can still show as failing.
SEO
All 175 →
How to Ask for Google Reviews Without Breaking Google's Rules
Want more Google reviews but not sure what's allowed? How to get your review link, what to say when you ask, and the common shortcuts that get reviews deleted or your profile restricted.
Website Traffic Dropped Suddenly? What to Check First
Your website traffic fell off a cliff and you don't know why. Here's how to tell a real drop from a tracking glitch, and the checks that find the cause, cheapest first.
WordPress Site Hacked or Redirecting to Spam? First Steps
Your WordPress site is sending visitors to spam, or Google says it may be hacked. Here's the cleanup order that keeps the attacker from walking straight back in, and how to get Google's warning removed.
Newest posts
All posts, newest first →Internet Not Working? Is It the Wi-Fi, the Internet or Your Computer?
When the internet drops, the fix depends on what actually broke. A quick way to tell whether it's one computer, your Wi-Fi, or the internet line itself, and what to do about each.
Windows Computer Running Slow? What to Check Before You Replace It
A slow PC usually has a findable cause: something hogging it in the background, a full drive, updates waiting on a restart, or hardware that's simply too old. How to tell which, and fix it.
Printer Says Offline? How to Get It Printing Again
Your printer is on, it has paper, and Windows still says it's offline. The usual causes, in the order to check them, plus the one network setting that stops it happening again.
Outlook Rules Not Working? Why It Happens and How to Fix It
Your Outlook rule works sometimes, or only when your computer is on, or not at all. The usual reasons (client-only rules, rule order, new Outlook vs classic) and how to fix each.
Can't Find an Email in Gmail? Check Your Filters First
The email was sent, but it's not in your inbox. In Gmail that usually means a filter, a tab, or Spam got to it first. Where to look, how to search everywhere at once, and how an admin can trace it.
Program Won't Open, or Files Open in the Wrong App?
You double-click and nothing happens, or the program flashes and closes, or your PDF opens in the browser instead of Acrobat. How to fix stuck programs, repair Office, and set which app opens what.